ToneSync couldn’t find your iTunes directory, file was expceted to be in ~/Music/iTunes/

//ToneSync couldn’t find your iTunes directory, file was expceted to be in ~/Music/iTunes/

ToneSync couldn’t find your iTunes directory, file was expceted to be in ~/Music/iTunes/

Who doesn’t love getting vague but menacing messages from applications where the Authors of said application fail to offer support beyond a forum no one actually monitors. Well I don’t which leads me to more often than I’d like to admit being frustrated. More so when it’s an app that I’ve grown to like and it just fails due to either updating your operating system or the app itself. That said I find myself sometimes diagnosing issues trying to figure it out on my own. Which with the rare exception through heavy use of Google I find answers that lead me to a solution overall. Unfortunately this is one of those times that I couldn’t find answers. I did however find the opposite, many people seeming to have the same exact issue. Which now leads me to meat of this post.\r\n\r\nI have an iPhone and like many other owners of iPhone’s I like to customize my device beyond the limits Apple will allow me to do outright at least. Meaning ringtones for example I have a few hoops to jump through, you are here so you know what I mean if your reading this post. My preferred app for Tones and Wallpapers it Zedge, and its accompanying desktop sync tool ToneSync. To which has worked flawlessly for me for as long as I can remember, until today.\r\n\r\nSo what is the issue? When I opened ToneSync I was faced with an error:\r\n
ToneSync couldn’t find your iTunes directory, file was expceted to be in ~/Music/iTunes/
\r\n
ToneSync Error

ToneSync Error

\r\n\r\nTo which beyond that the app failed to load, and depending on which OS you use you have to kill the app now hung in the background. In Windows your standard control alt delete should suffice. In OS X, you will have to open your “Activity Monitor” and search for “ToneSync” (I am a Mac user so this will demonstrate how to do that.)\r\n\r\nHit your “Command” key and the Spacebar to trigger “Spotlight Search” and type “Activity Monitor” into it then select it when it shows up. Otherwise you can find it in your “Applications > Utilities” directory. Once that’s open as previously mentioned search for ToneSync\r\n\r\n \r\n\r\n
OS X Activity Monitor

OS X Activity Monitor

\r\n\r\nHighlight Zedge ToneSync then select the little icon at the top left (right under the red, yellow, green buttons) that looks like a stop sign with an “X” in it, it will ask you to confirm quitting the application to which you can force it or gracefully quit it. Either does the job, graceful is the suggested use unless it refuses to close.\r\n\r\n \r\n\r\n
OS X Activity Monitor Confirmation Dialog

OS X Activity Monitor Confirmation Dialog

\r\n\r\n \r\n\r\nOk… So that’s annoying isn’t it, well now that the app is closed we should be able to reopen it, but do not do that yet, you’ll just end up back at square one. So we made it this far, next we have to address the actual issue. The problem is that sometime in one of the various iTunes updates I presume. A feature was created to Enable/Disable Sharing of your iTunes Library with external applications. This itself is the issue. When Zedge throws its error vague as it is, its trying to tell you it can’t find specifically iTunes Music Library.xml in your ~/Music/iTunes/ directory.  Nor will it find this file there until you Enable the feature I mentioned.\r\n\r\n \r\n\r\nTo enable the feature I mentioned you need to go ahead and open iTunes, open iTunes Preferences panel, go to the Advanced tab and make sure the checkbox for Share iTunes Library XML with other applications is checked (enabled)\r\n\r\n
iTunes  Preference Dialog

iTunes Preference Dialog

\r\n\r\n \r\n\r\nOnce your done doing that, hit OK and then proceed to reopen Zedge ToneSync to find it working again finally.
By |2016-10-03T17:02:06+00:00January 7th, 2016|Random|0 Comments

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Not much to know about me, I'm a 35+ year old coder, geek, gamer..

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